Privacy policy
Last Updated: March 11, 2026
League Outfitters ("we," "us," or "our") operates www.leagueoutfitters.com (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information. By using our Services, you acknowledge the practices described herein. If you do not agree with these terms, especially regarding the recording of communications, please do not use the live chat or website features.
1. PERSONAL INFORMATION WE COLLECT
We collect information that identifies or can be reasonably linked to you, including:
- Contact Details: Name, email, shipping/billing address, and phone number.
- Financial Data: Payment card information and transaction details processed via Shopify.
- Device & Usage Data: IP address, browser type, and interactions with our website.
- Communication Content: Transcripts of live chat sessions and customer support inquiries.
- Inferred Identity: We use identity resolution services (e.g., Retention.com) to identify anonymous visitors and connect them with known contact information for remarketing.
2. REAL-TIME INTERCEPTION & RECORDING NOTICE (FLORIDA & GENERAL)
To provide customer support and improve our Services, we utilize tools that record and intercept electronic communications in real time. This serves as your express notice of such activities.
- Live Chat (Tidio): When you use our live chat, you are communicating with us and our service provider, Tidio. These conversations are recorded, transcribed, and stored in real time for quality and support purposes.
- Session Replay (Microsoft Clarity): We use Microsoft Clarity to record how you interact with our website, including mouse movements, scrolling, and clicks. This data helps us identify "pain points" and improve user experience.
- Prior Consent: By initiating a chat or continuing to use this website after being presented with our consent banner, you provide express prior consent to such recording and interception.
3. MARKETING & TRACKING PIXELS
We use third-party pixels and tools for advertising and retargeting:
- Ad Pixels: We use Meta, Google, and Microsoft pixels to track your activity and show you relevant ads on other platforms.
- Email & SMS (Klaviyo): We collect your email and phone number to send marketing and transactional messages.
- SMS Policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. HOW WE DISCLOSE INFORMATION
We disclose personal information to third parties for business purposes, including:
- Shopify: To power our store and process orders.
- Service Providers: Including Tidio (chat), Klaviyo (marketing), Microsoft Clarity (analytics), and Retention.com (remarketing).
- Legal Obligations: To comply with applicable laws, respond to valid legal processes, or protect our rights.
5. YOUR RIGHTS & OPT-OUT CHOICES
Depending on where you live (including Florida, California, and the EEA), you may have the following rights:
- Right to Opt-Out: You may opt-out of targeted advertising by visiting our Privacy Preference Center or using Global Privacy Control (GPC) signals.
- Right to Access/Delete: You may request a copy of your data or its deletion by contacting us below.
- SMS Opt-Out: You may opt-out of SMS marketing at any time by replying "STOP" to any message.
6. CONTACT US
If you have questions regarding this policy or wish to exercise your rights, please contact us:
7. GOVERNING LAW AND DISPUTE RESOLUTION
This Privacy Policy and our data collection practices are governed by the laws of the State of Maryland. Any disputes arising from this Policy shall be resolved through binding arbitration in Howard County, Maryland, as set forth in our Terms of Service.
8. CONTACT US
League Outfitters, LLC8220 Stayton Drive, Suite H
Jessup, MD 20794, US
Email: info@leagueoutfitters.com